A debt collector violates the Fair Debt Collection Practices Act by sending a collection letter to the debtor's employer's address even if the letter is addressed to the debtor "in care of" the ...

The most difficult part of a debt collector's job has been, and always will be, establishing communication with the consumer they are collecting from. Debt collectors go to great lengths to establish ...

Business collection letters usually adjust their tone to the amount of time an invoice is delinquent. While the primary goal of a collection letter is to persuade the customer to submit payment, the ...

Monday brought us the results of the Justices’ encounter with the Fair Debt Collection Practices Act (FDCPA). The Court’s opinion in Sheriff v. Gillie displays a Court dubious about the readiness of ...

The IRS collection letters are arriving in mailboxes once again. And if you get one, tax professionals say, please, don't throw it in a drawer and ignore it. The automated reminder notices resumed in ...

In one of my most recent speaking engagements I was once again asked a very common question: what can we do to make our collection letter more effective? Well, I must admit that in the Philippines, ...