In a recent blog post, Bryan Warren, Manger of Healthcare Solutions at Select International, notes that when creating a competency model, it can be easy to get wrapped up in over-sized web of ...

Improving the Patient Financial Experience Throughout the Patient Journey While many healthcare providers believe that improving the patient financial experience is a critical step for their ...

Culturally competent care is healthcare that considers a person’s cultural and faith-based beliefs. It can help ensure that the care being given is compassionate and effective. Culture refers to the ...

The intersection of patient satisfaction and quality of care is central to healthcare today, and a provider’s level of cultural competence can significantly impact his/her performance in both areas.