Implementing a program of continuous quality improvement can increase customer satisfaction, reduce production waste and improve company performance. To introduce such a program, you have to make sure ...

Specifically trained care managers are essential for quality gains from a dementia care management program; even higher quality accrues with coordination across community and primary care. Secondary ...

Healthcare providers are preparing for the reality of the post-reform environment that will require hospitals and physicians to be more accountable for the delivery of higher quality and more ...