As a business owner, nothing can ruin your day as fast as a negative customer review posted online. There is, however, a silver lining. Negative feedback allows you to learn from your mistakes and ...

Delivering negative feedback requires a careful approach to ensure it’s constructive and leads to positive outcomes. I mentioned above what needs to be met for the feedback to be considered good ...

When it comes to positive feedback, we’re so busy (or have moved on to the next challenge) that we forget to praise people for a job well done. And when it comes to negative feedback, we don’t want to ...

We all know that feedback helps us grow. And receiving constructive or negative—not positive—feedback is what helps us grow the most. But here’s the problem: many people shy away from giving negative ...

Feedback is a manager’s best tool, but it’s only effective when it’s delivered properly. Positive feedback is typically straightforward and easy to provide, but negative feedback can be more ...

Negative feedback is a fact of life: indeed, if you don’t regularly receive it you should worry! When it is constructive, negative feedback helps you to improve at what you do. And taking it well is a ...

Online reviews are an important part of your small business's reputation. It's also important to respond to every review you ...

Feedback, in whatever form, can have a positive impact on any working professional, helping them assess what they are doing right or where there is room for improvement. Criticism or negative feedback ...

You have a scheduled meeting with a subordinate. The feedback is going to make the person squirm. In this blog, we will provide research-based suggestions to help you be more effective in giving ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

You have a scheduled meeting with a subordinate. The feedback is going to make the person squirm. In this blog, we will provide research-based suggestions to help you be more effective in giving ...