Customer correspondence can be used to thank a customer for her business, to encourage prompt payment, to follow up on a transaction, or to respond to an inquiry or a complaint. Correspondence such as ...

Business letters can be written to employees or managers, as well as clients and prospective customers. The business letter is a formal type of communication that is usually typed on 8 1/2 by 11-inch ...

Dana Miranda is a Certified Educator in Personal Finance® who's been writing about money management and small business operations for more than a decade. She writes the newsletter Healthy Rich about ...