Quality assurance means developing operational controls to ensure that the results match the desired outcomes. Customer service operations are designed to keep customers satisfied while protecting the ...

Two terms that have many interpretations because of the multiple definitions for the words assurance and control…. One definition of quality assurance is: all the planned and systematic activities ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...