Picture it: It’s 10 p.m. and you’re walking down the oddly carpeted hallway of your hotel in socks and a hoodie, carrying a bucket the size of a toddler’s head and making your nightly pilgrimage to ...

Like a Bible in the nightstand, a fresh set of sheets, and a bar of hand soap, guests expect to find hallway ice machines in American hotels. Sure, having unlimited access to free ice is nice, but ...