Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

This section covers gender and sexuality for science communication, journalism, and inclusive writing. Subtopics include how to use “they” as a personal pronoun, recognition that gender identity and ...

Even people who champion diversity and are knowledgeable about the topic can be nervous about choosing the correct words to describe various aspects of personal identity. This is especially true when ...

Words that used to be very commonplace are now recognized as exclusionary and have been replaced with more inclusive language. Here’s why using that’s essential to understand for your business.

Forbes contributors publish independent expert analyses and insights. Julie is professor focused on workplace culture and talent retention Language is a powerful tool that shapes our thoughts, beliefs ...

Using inclusive language in employee communications reinforces an organization’s priority on inclusion, improves the employee experience and increases the likelihood of talent retention, global HR ...

Welcome to TNW Basics, a collection of tips, guides, and advice on how to easily get the most out of your gadgets, apps, and other stuff. Microsoft Office‘s correction tools, which most might ...