In a poll of 50 Fortune 500 companies, Forrester Research found that nearly half expect to use instant messaging services for business in the next two years. "Instant messaging is a way to communicate ...

In a world of nonstop busyness, instant messaging is easier, faster and simpler than other types of communication. Now that it’s shown its worth, companies are rushing to make a good thing even better ...

Though e-mail has been the main method of communication for just a few decades, employees are looking to other forms of communication for collaborating with their colleagues. Before the mid-1990s, ...

You've typed it, deleted it and typed it again. You need to let your colleague know there's a problem with a project at work.

Internal business communication has come a long way in the past several decades. From passing physical memos around to internal phone systems to instant messaging, technology has changed the way ...

As more corporate users add instant messaging to their arsenal of communications tools, IT and security experts face the challenge of managing, securing and archiving this data. More than one-quarter ...

"I think Mark is doing the right thing by going into rehab," Tim Gordon, vice president of an online concierge service, typed quickly to a friend. Sitting at his office computer, Gordon was ...

Before instant messaging, communication took time, patience, and a lot more effort. Messages were written by hand, calls were missed, and entire conversations depended on being in the right place at ...

The number of people who use instant messaging will grow 9% to 4.3 billion this year as the coronavirus pandemic boosts demand for mobile communication, Juniper Research forecast in a report shared ...

Instant messaging (IM) isn't just for chatting up your friends and colleagues any more. Enterprises have started to explore using instant messaging for customer service. With Forrester Research ...

Gov. Ernie Fletcher was in Somerset to commemorate the 5th anniversary of Sept. 11, 2001. The ceremony included the announcement of a new project that will provide first responders across the state ...