As leaders, communications and HR professionals, we often feel our company’s internal communications are clear and engaging. However, studies show a significant gap between leader and employee ...

First, it’s helpful to provide the definition of a strategic plan. A strategic plan is a guiding, visionary document highlighting the specific goals and actions that differentiate an organization and ...

I recently had the privilege to present at a customer experience conference where I emphasized the profound impact an intentional investment in employee experience can have on a company's growth ...

As businesses continue to operate at lightning speed to maintain a competitive advantage in the marketplace, it is important that all areas of the business are aligned and moving in the same direction ...

I was almost tempted to start by saying ‘In today’s AI world’. But nah, I’m not falling for that trap, so here goes… In today’s rapidly evolving work environment, internal communication has become ...

Thanks to technology, internal communications for organizations has seemingly become easier. Yet somehow, it’s also become more complicated. In this competitive environment for finding and keeping ...