Data is knowledge. However, many data channels are morphing into new structures, with some being driven by new approaches to data storage, data management and data retrieval. We still live in a world ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

Bloomfire, a pioneer in the knowledge management platform industry, has acquired Seva, Inc., a dynamic customer support SaaS company, in a strategic move to bolster its capabilities and expand its ...

Managing and retaining information has become significantly more efficient with the latest updates to Recall AI, an AI note-taking knowledge management platform. Designed to simplify how you save, ...

As artificial intelligence (AI) continues its meteoric rise, the role of knowledge management (KM) in contact centers is gaining prominence like never before. Knowledge and knowledge management ...

AUSTIN, Texas, Oct. 26, 2023 /PRNewswire/ -- Bloomfire, a leading AI-powered knowledge management platform provider, is pleased to announce enhanced generative AI and Enterprise Search solutions that ...