Jim Bohnsack, vice president of TransUnion’s healthcare group, discusses five ways to improve point of service collections from hospital patients. 1. Collect at the point of service. Collecting out-of ...

Before the COVID-19 pandemic, patient collections were already crucial for the financial health of hospitals and health systems due to their proportion of total collections. But volume reduction from ...

Patient portals are now instrumental to revenue cycle operations and care coordination. Patient experience has grown in importance for hospitals and health systems, particularly regarding the revenue ...

Health systems should explore flexible payment plans and focus on pre-service patient engagement to improve revenue cycles, according to a recent PayZen report. Patients are being asked to take on ...

Caryl Serbin, president and founder of Serbin Surgery Center Billing, offers eight ways ASCs can improve patient collections. 1. Collect as much upfront as possible. It used to be that out-of-pocket ...

Hospital revenue cycle departments faced a sharp decline in out-of-pocket collections this year, with the patient collection rate falling to nearly 48%, a Kodiak Solutions analysis shows. The same ...

Healthcare leaders are seeking patient payment and billing solutions that support achieving more timely patient collections, and deep workflow integrations with their EHR or Patient Accounting System ...

The last few decades have seen notable increases in out-of-pocket liability for many patients, particularly in the commercial market. However, patient cost sharing is frequently unpaid—reducing ...

Hackensack Meridian Health believes the patient experience begins with the point of scheduling. Once services are rendered, staff want to ensure statements and other communications are clear and ...

Please provide your email address to receive an email when new articles are posted on . A viewpoint paper outlined the benefits of a well-coordinated patient-reported outcomes collection system. The ...

As "out of pocket" expenses continue to climb for patients, providers must do everything they can to make it easier for patients to pay their bills. Those medical facilities that succeed will reap the ...