When a multi-billion dollar transportation and airline company sought to get its arms around its unwieldy procurement operation, it turned to a tried-and-true tool to do it: the balanced scorecard. It ...

There’s no debate that cost effective sourcing contributes to a strong bottom line, yet businesses are currently facing many challenges to effective procurement and operations. Still, in many cases, ...

Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

Agencies’ improved grades on the 18th FITARA scorecard reflect their growing commitment to enhancing their IT infrastructure and management practices. This iteration of the Federal IT Acquisition ...