Ron Frey wants dealers to start to shift their thinking around digital retailing. Digital retailing is not just the technology, he says — it's also the process. He refers to the approach as "modern ...

Digital retailing is one of the hottest trends reshaping auto retail. Dealers, vendors and automakers all are vying to help customers finish at least part of their vehicle purchase outside a showroom.

With the end of 2020 quickly approaching, companies everywhere deserve a pat on the back. Not just for withstanding a global pandemic, but also for adapting to changing consumer buying habits — all ...

Making another marquee move to begin 2021, Cox Automotive has launched a new end-to-end digital retail experience today that it says can “bring every step of the car-buying journey and every part of ...

In talking with dealers, Autotrader general manager Jessica Stafford sometimes gets this question: does digital retailing put dealers in danger of losing control of the car-buying process? “And the ...

Retailers are under increasing pressure to do more with less. With disruptions in the supply chain, rising inflation, changing consumer behavior, and fluctuating demand all combining to create a ...

How do you attract new customers, create the loyalty to keep them, and maximize their lifetime value? This is what keeps retail leaders up at night. In retail, everything is about the customer, and ...

The supermarket industry was approximately a $492 billion powerhouse as of the time of publication. It's evolved from a format of pure competition, where hundreds of thousands of small independent ...

A recent Cox Automotive Study of more than two thousand auto-shoppers found that car shoppers are heavily invested in online shopping and online comparative research during the car buying process. 1 ...