Salesforce is serious about AI – and customers are too. The tone of Dreamforce was a lot more serious this year than previous events, with a focus on Salesforce as a trusted partner to help its ...
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Sinergify Wins Second Consecutive Stevie® Bronze at 2026 Stevie Awards for Sales & Customer Service
Sinergify, a Salesforce-Jira integration by Grazitti Interactive, secures its second consecutive Bronze at the 2026 Stevie Awards® for Sales & Customer Service.
Salesforce has unveiled its spring and summer releases, which are designed to improve relationships between marketers and their customers. The software company has added more than 300 capabilities ...
Xenai Digital recognised as Salesforce ANZ Partner of the Year after leading a customer experience transformation for Fiji ...
Sept. 17, 2024 -- By: Raju Malhotra -- Last Thursday, Salesforce unveiled Agentforce, a suite of autonomous AI agents that augment employees and handle tasks to help drive unprecedented efficiency and ...
Users of Salesforce can now send automated SMS invites for SurveyMonkey research, from within the platform. The DIY surveys ...
Among the announcements at the Agentforce themed Dreamforce this year was the announcement of Salesforce’s Agentforce Partner Network. This is a group of technology partners dedicated to extending the ...
SAN FRANCISCO--(BUSINESS WIRE)--Amberflo, the cloud-metering and usage-based billing platform built by ex-AWS engineers, today launches the Amberflo Salesforce App to address the seismic shift towards ...
How to better manage customer relationships with Salesforce: the experience of the IT company Avenga
Managing customer relationships effectively is crucial for a thriving business. Understanding and satisfying customer needs are the foundation for success and competitiveness. But how can this be ...
Organizations can now automatically send personalized text message survey invites from Salesforce to drive higher engagement and faster, more informed decision-making SAN MATEO, Calif., March 31, 2026 ...
He says Salesforce has halved its customer support roles from 9,000 to 5,000. "I was able to rebalance my head count on my support. I've reduced it from 9,000 heads to about 5,000 because I need less ...
SAN FRANCISCO, Nov. 7, 2022 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced that companies across industries and regions are seeing, on average, an estimated 25%* ...
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