A third of smart meter owners have had problems with their devices, ranging from them “going dumb” to failing to function entirely, a survey suggests. The figures come as one in five households (20%) ...

Households with smart meters could receive automatic £40 payments each time they encounter one of these three issues as new ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

It means energy users will no longer need to chase providers to resolve problems, and get some help with your costs if they ...

KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long investigation. She explains who will get the new meters and what it means for customers’ water bills. The $8.5 ...

People who have a new problem with their smart meter could get compensation ...

While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...

Mr Lewis suggests shifting firms’ targets from installations to the overall number of ‘working’ smart meters. Energy Secretary Ed Miliband has been urged to rethink the “dire” smart meter rollout to ...

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...

Smart meters provide detailed information so a customer can make choices about how and when to use energy and save money, according to Con Edison.