Target will invest in revamped store operations and new technology as it makes CX a priority in its pursuit of sales growth, COO and incoming CEO Michael Fiddelke said on a Q3 2025 earnings call ...

More than one-third of Americans have made omnichannel shopping part of their regular routine since the pandemic, and nearly two-thirds of them plan to continue these behaviors. Prior to that, many ...

According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers are thinking about leaving their roles soon — and some even ...

The associate experience is a top-of-mind topic for today’s retailers. The frontline is the part of your team that customers interact with the most, so enabling them to handle their jobs in an ...

AI-powered technologies are transforming the grocery store – from the moment a shopper enters the aisles to the final tap at self-checkout. Connected devices and intelligent systems are not just ...

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

Zebra Technologies, a digital solution provider that enables businesses to connect data, assets and people, shared that the Walgreens Boots Alliance has optimized its operations with Zebra Workcloud ...

Almost 50% of store associates surveyed recently by Tulip Retail admit shoppers are sometimes more knowledgeable about the store’s products than they are, although they also believe they would be in a ...