Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...
Forbes contributors publish independent expert analyses and insights. I'm a global philanthropy advisor and author of Delusional Altruism. Inaction has a price. Hesitating to put a new strategic plan ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. By 2020, U.S. healthcare data had reached 2,314 exabytes—15 times more than in 2013—thanks ...
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