As the travel industry undergoes a digital transformation, digitization and automation have revolutionized the way we plan and experience our journeys. AI-powered virtual assistants and chatbots have ...

CaixaBank’s artificial intelligence (AI)-based virtual assistant has answered more questions for more customers than any other support channel, after four million people used the service. The Spanish ...

As I sat across the table from a soothsaying robot, I pondered exactly how this robot actually "thinks." Does it know the "future" because it was programmed to, or is it using a complex neural network ...

In June 2019, Facebook’s AI lab, FAIR, released AI Habitat, a new simulation platform for training AI agents. It allowed agents to explore various realistic virtual environments, like a furnished ...

There's a trove of untapped potential—much of which centers around brining conversational AI into the core customer experience. Are you ready for bots to read your face? Would you turn on your webcam ...

BOT or NOT? This special series explores the evolving relationship between humans and machines, examining the ways that robots, artificial intelligence and automation are impacting our work and lives.

Clients hire virtual assistants to tasks off their plates. VA’s support and sometimes run the back end of a client’s business so that the founder can concentrate on growth and high-level strategies.