University Technology is offering a software-based phone service (softphone) called Webex Calling. This service allows CWRU faculty and staff to make and receive phone calls using their University ...

Cloud communications services provider Masergy today announced Masergy UCaaS with Cisco Webex, integrating its hosted calling platform with Webex chat, content sharing, and conferencing tools. The ...

This week, we share contact-center related announcements from the Nvidia AI conference, GTC 2021, Workplace from Meta unveils two integrations with Microsoft Teams, and Tollring integrates analytics ...

In the rapid transition to remote instruction and work, IT Services enabled softphone technologies (i.e., Webex Teams and Jabber) to allow people working remotely to use their Miami phone number when ...