Retail Banker International on MSNOpinion

Why banking still struggles to see its own workflows

Dr Gulzar Singh reflects on how work moves across multiple systems within banks and why visibility of these workflows is ...
Purpose-built tools, self-service APIs, and workflows make it faster and easier to build, extend, and scale on the ...
As financial institutions race to deploy networks of AI agents across their operations, a fundamental question is going ...
Banks are grappling with intertwined operational challenges — fragmented workflows, a shift to cryptographic identity models, and looming ISO 20022 data deadlines — all while cyber threats intensify.