To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the best repair or …

Before you start You will need: Your Nintendo Switch 2 or Nintendo Switch... Steps for how to pair the Joy-Con controllers to a Nintendo Switch 2 or Nintendo Switch console.

Information on setting up a service request online for a repair or replacement for your Nintendo product.

Do not send in the console. If the Joy-Con registers correctly as being attached to the console but the control sticks are not responding correctly, the non-working Joy-Con controller will need to be …

Orders Order details Shipping info Refunds and returns FAQ Support Nintendo Switch 2 Nintendo Switch Nintendo Account Apps & other products Repair Nintendo product recycling Warranty …

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If the recommended solutions don't resolve the problem and you need a repair or replacement, you can set up a service request (U.S. and Canada) for your Nintendo Switch 2, Nintendo Switch family, or …

Joy-Con Repair Setup Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.) What to do What type of email has not arrived? Account …

Important: This article is for troubleshooting Joy-Con, which also work wirelessly on Nintendo Switch 2. For help with Joy-Con 2, see our troubleshooting articles here.

Important Set up a service request for your Joy-Con 2 or Joy-Con controller.